FAQ’s

What is the minimum limit to order?

There is no minimum limit to order.

How long do I need to wait for delivery?

We offer free delivery all over Pakistan. However, delivery charges may apply in case the value of your order amounts below the required threshold. Also, delivery charges will be applied if a product is being delivered again due to an exchange.

We advise you to confirm the delivery charges of your order with our customer support during order confirmation.

How long do I need to wait for delivery?

We aim to deliver your order within 7 days, depending on our stock availability and area where you live. We always confirm your delivery date 3-4 days after the placement of order.

How can I be confirmed about my order?

You will receive a confirmation email regarding your order in which an order number along with all the delivery details will be mentioned.

How to order online?

You can place your order online by visiting www.jbsaeedstudio.pk and perform the following steps:

  1. Select the product you want to purchase.
  2. Add it to the shopping cart
  3. Proceed to checkout.
  4. Place the order.

Can I make any addition or change in my order before its delivery?

If you need to make a change to an existing order, please call our customer support at your earliest. Also, please note that once your order has been confirmed any changes in it, may delay your delivery date.

Can I cancel an order that I placed online?

You may cancel it at any time before delivery by contacting us with your order details, as we understand you need more time to consider your purchase, but once the order has been delivered to you, your order cannot be cancelled butcan be exchanged within 7 days after its receipt.

Are my personal details safe?

Yes. Your personal details are absolutely secure as they are strictly monitored by our team and always ensure that our customers’ privacy is always protected.

What if I change my mind after ordering online?

You can cancel your order, by contacting us. In case the order has already been delivered to you and after that you change your mind, then you will have an option to exchange the product, as the product cannot be refunded once delivered.